Terms and Conditions

Shipments from Channel Islands to the UK and to other EU member states

Import Duty and VAT

The prices payable for goods as set out in the web site are, inclusive of VAT and shipping/handling costs for UK buyers. We do not charge for deliveries to the UK. We will arrange for VAT at 20% due on your importation to be paid to HM Revenue and Customs as from 1 April 2012 VAT must be paid on importations of all goods from the Channel Islands into the UK. This procedure is specific for the importations you make into the UK. This arrangement does not change any of the relevant terms and conditions mentioned in this document. For the avoidance of doubt, you are and will remain the importer of all goods ordered by you and shipped to an address outside the Channel Islands and will at all times remain liable for any import VAT, Customs or other duty chargeable thereon. For purchases by UK businesses, no evidence of payment of UK import VAT can be provided. We will, unless you inform us otherwise, arrange for VAT at 20% to be paid to HM Revenue and Customs.

For importations of goods into other EU member states, prices are quoted net of import VAT, customs duty and other levies or taxes. As importer of the goods into these member states you are solely responsible for all import VAT, customs duty, other levies, tariffs or taxes and these may be payable on delivery of the goods to you. EU member states generally allow relief from import VAT for goods of negligible value under €22 imported from non-EU jurisdictions such as the Channel Islands. However, such relief is at the discretion of the authorities of the member states concerned and we cannot guarantee that such relief will be obtained.

Shipments of goods from Switzerland, The United States of America (US) and Aland to the UK and to other EU member states

Import Duty and VAT

The prices payable for goods as set out in the web site are, inclusive of VAT and shipping/handling costs for UK buyers. We do not charge for deliveries to the UK. Under current legislation consignments valued at under £15 are exempt from VAT when imported into the UK from Switzerland, US and Aland. This arrangement does not change any of the relevant terms and conditions mentioned in this document. For the avoidance of doubt, you are and will remain the importer of all goods ordered by you and shipped to an address outside Switzerland, US and Aland and will at all times remain liable for any import VAT, Customs or other duty chargeable thereon. For purchases by UK businesses, no evidence of payment of UK import VAT can be provided.

For importations of goods into other EU member states (other than the UK) from Switzerland, US and Aland, prices are quoted net of import VAT, customs duty and other levies or taxes. As importer of the goods into these member states you are solely responsible for all import VAT, customs duty, other levies, tariffs or taxes and these may be payable on delivery of the goods to you. EU member states generally allow relief from import VAT for goods of negligible value under €22 imported from non-EU jurisdictions such as Switzerland, US or Aland. However, such relief is at the discretion of the authorities of the member states concerned and we cannot guarantee that such relief will be obtained.

The Contract Between Us

  1. Any contract for purchases made through this web site will be with Crazy Kangaroo (Guernsey) Limited, registered in Guernsey, and whose registered office is Anson Court, La Route des Champs, St Martin, Guernsey, Channel Islands, GY4 6AD, company registration number 55407.
  2. Crazy Kangaroo must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Payment is not taken until the point of despatch of the goods to you from our premises in Switzerland, US or Aland. Once payment has been received Crazy Kangaroo will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. Crazy Kangaroo’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
  3. Crazy Kangaroo are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our web site. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered before the contract is made (see (b) above) we will contact you as soon as possible by email.

Ownership, title and risk

All ownership, title and risk of loss and/or damage in the goods purchased shall pass to you at the point and time at which the goods are dispatched from our Swiss, US or Aland warehouse. The sale takes place in Switzerland, US or Aland and our contract is concluded in Switzerland, US or Aland respectively.

Voucher codes and Sales terms & conditions

  • Promotion codes are only valid for orders placed online.
  • Promotion codes entitle you, at the time of ordering, to a saving on a new order placed with Crazy Kangaroo.
  • Crazy Kangaroo reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid for the order being placed.
  • Promotion codes are only valid on specific products while stocks last and may be withdrawn at any time.
  • Only one promotion code can be used per order.
  • Each promotion code can only be used once per customer. 
  • Promotion codes are not valid in conjunction with any other promotion. Offer is not valid on sale items or other discounted item
  • In promotions where there is a free or half price item when purchasing multiple items, please note that the discount will be applied to the cheapest item.
  • Free delivery offers apply to UK standard delivery only.
  • Crazy Kangaroo reserves the right to change these Terms and Conditions at any time.